Shipping & Returns
Shipping Policy
Welcome to our Shipping Policy section! Here at 7k Aura, we are committed to delivering your eco-friendly products with care. We offer a variety of shipping options to ensure your order arrives safely and promptly. Our packaging is environmentally friendly, reflecting our commitment to sustainability. We believe in transparency, so we provide clear information on shipping costs and methods to build trust with our valued customers.
Currently 7k Aura operates in Chennai offering same day delivery. We also offer delivery all over India for which it will take 5-7 working days.
Feel free to reach out if you have any questions or need assistance with your order!
Return & Exchange Policy
At 7K Aura we ensure purity and quality. All our products come sealed and have FSSAI certification. With this in mind we will not offer return or exchange on our products. However, if our products broken and /or damaged we encourage you to reach out to us immediately with photo or video evidence. Our customer care will ensure a smooth and satisfying resolution. Our Return and Exchange Policy is designed with your satisfaction in mind. If you are not completely happy with your purchase, we encourage you to reach out to us. We understand that sometimes things don't work out, and we want to make the return process as smooth as possible. You can initiate a return or exchange within a specified period, ensuring you can shop with confidence.
We are dedicated to customer satisfaction, and this policy reflects our commitment to providing a positive shopping experience. We invite you to read through our guidelines and reach out with any questions you may have!